Pain

Constant firefighting results in
delighted customers but prevents
focus on performance in global lean
production system.

Problem statement

Labour-intensive to align daily activity with performance targets across key business units.

Root cause

Software evaluation

i-nexus was evaluated against three leading enterprise project management tools.

i-nexus was selected based on its robust performance management capabilities in addition to comparable project management features.

i-nexus license costs were lower than
other vendors.

Customer outcome

Real-time standardized operational
performance management system that drives improved productivity.

i-nexus solution focus

• Common metric framework across business units.
• Standardized real-time performance scorecards by business unit.
• Automated management reporting cycles.
• Countermeasure process for exception handling.

i-nexus benefits

• Enable consistent reporting and practices through standardized metrics and scorecards.
• Increase focus on productivity by
  automating reporting, reinvesting time previously spent preparing reports.
• Make timely informed decisions based on real-time performance insight.
• Enhance productivity and performance by driving countermeasure and preventive
  action culture.

The relationship

“We have a great partnership with i-nexus beyond just a customer-vendor relationship. i-nexus is actively working with us as a business partner towards our outcome”