Time taken to prepare performance management reports takes resources off projects
Labour-intensive to prepare regular KPI reports for performance management and ensure project charters are up-to-date.
Project charters and performance scorecards were managed in spreadsheets maintained separately by each group.
“It took significant time and effort to combine and reconcile our KPI spreadsheets across different product groups in order to report performance. That time would be better spent contributing directly to our improvement projects.”
Robert Kroon, Global Change Agent, Strategic Projects, Deployment and Performance, Syntegon Packaging Solutions BV